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Privacy Policy

Effective date: May 5, 2026

This Privacy Policy explains how Kokobar DOOEL ("we", "us", "our") collects, uses, and protects information when you use our email platform.

1. Company Information

Company: Kokobar DOOEL
Address: Mihail Chakov 7a, Kisela Voda, Skopje, 1000, North Macedonia
Contact Email: support@yourdomain.com

2. Data We Collect

Account Information

Name
Email address
Password stored securely

Campaign and Recipient Data

Email lists
Email content and templates
Campaign and automation settings

Tracking and Event Data

Email opens
Link clicks
Unsubscribes
Bounce and delivery events

Technical Data

IP addresses
Browser and device information
Login activity and timestamps

3. How We Use Data

Operate and provide the platform
Send and manage email communications
Provide analytics and reporting
Prevent abuse and maintain security
Comply with legal obligations

4. Email Compliance

The platform is intended for permission-based email communication. Users are responsible for ensuring that recipients have provided valid consent or that another lawful basis applies.

For campaign and recipient data, we act as a data processor and the user acts as the data controller.

5. Tracking Technologies

We may use tracking pixels, tracked links, cookies, and local storage to provide platform functionality, analytics, reporting, security, and abuse prevention.

6. Data Sharing

We may share data with service providers needed to operate the platform, including SMTP providers, hosting providers, infrastructure providers, monitoring tools, and security services.

We do not sell personal data.

7. Data Retention

Account data is retained while the account is active
Campaign and tracking data is retained for operational and reporting purposes
System logs are retained for security, debugging, and abuse prevention

8. Security

We use reasonable technical and organizational measures, including HTTPS/TLS, access controls, authentication mechanisms, and system monitoring.

9. Your Rights

Depending on your location, you may request access, correction, deletion, or export of your personal data. Requests can be sent to support@yourdomain.com.

10. Contact

Kokobar DOOEL
Mihail Chakov 7a, Kisela Voda
Skopje, 1000
North Macedonia

support@yourdomain.com